The questions
we hear most.

Everything is flat-rate, with prices shown upfront. No hourly billing, no surprise invoices. A Launch site is $249 through November 30 (regularly $499), Horizon is $999, and a Constellation online store starts from $1,999, all one-time. Prefer no build fee? Our all-in-one Orbit plan is $199 a month and covers your site, its care, and lead follow-up, month-to-month after a 3-month minimum. Government and contractor engagements are scoped separately, typically from $4,000. You'll know the full price before any work begins. See full pricing.

Fast, without cutting corners. After a short discovery call, once we have your content, you'll see a homepage design within about 48 hours. From there, a Launch site is typically live in around 7 days, Horizon in about 10, and a full store in about 14. We hold to the timeline we give you.

Yes. Buy your site outright and the code, content, and domain are yours from launch day. On our Orbit plan, your domain and content are always yours, and the site itself becomes yours after 12 months, or sooner with a prorated buyout. No proprietary platform, and you're free to host it anywhere and edit it yourself.

Sometimes, when it's the right call. Some projects are fully custom; others launch faster on a proven foundation that we then tailor completely. Either way, every layout, color, and word is chosen for your brand. Nothing gets left at defaults, and the finished site won't look like your competitor's down the street. It looks like you, and only you.

You see your homepage design before we build anything. If you don’t love it, we’ll redesign it. If it’s still not right, you can ask for a refund before you approve a design and before the build starts: a full refund on Launch and Horizon, your deposit back on Constellation and government projects, or your first Orbit month refunded with the plan cancelled. Full details are in our Refund Policy.

You can, and for some businesses that's the right call. But the tool is the easy part. Someone still has to write the copy, make the design judgments, set up the domain and email, and keep it all working. With a builder, that someone is you, every month, for as long as the site exists. Our model is the opposite: one flat rate, paid once or monthly, and we handle all of it. The finished site is yours, outright from launch or after 12 months on Orbit: plain files that run anywhere, never tied to a builder's platform. If you'd rather run your business than build websites, that's the difference.

Yes. AI tools can put a basic site on screen in minutes, and for a placeholder or a side project that can be enough. The catch is everything after the first draft. The writing tends to sound like everyone else’s, and details like your hours, service area, and licensing still need you to check them line by line, because AI can get them wrong. The things that actually bring in customers, like loading fast on a phone, showing up in local search, working with screen readers, and staying secure, don’t come automatically just because a page looks finished. And you become the person who maintains it. If you have the time and enjoy that, go for it. If you’d rather spend those hours running your business, that’s what we’re here for.

Very little, and we're upfront about it. The only real costs are third-party: a domain runs about $15–20 a year, hosting is often free, and SSL is included. There's nothing you owe us to keep the site live. If you'd rather not touch it, our optional Care Plan ($79/mo, or $790/yr) covers updates, security, backups, and up to an hour of edits a month, but it's never required.

Everything a local business needs, for $199 a month: a custom site up to 10 pages, hosting and security, ongoing care (updates, backups, monitoring, and edits whenever you need them), and lead follow-up that turns visitors into booked jobs. You also get a simple monthly report showing calls caught, leads followed up, and reviews gained. There’s no upfront build fee. See the plan.

It responds for you, instantly, so fewer customers slip away while you’re busy working. If you miss a call, the caller gets a text back right away. New inquiries get an automatic reply, booked customers get appointment reminders, and after each job your customers get a friendly request to leave a review. Texting and calling usage is passed through at cost. See how it works.

Yes. After a 3-month minimum it’s month-to-month, so you can cancel anytime. After 12 months the site is yours to keep, whatever you decide, and if you leave sooner you can take it with you with a prorated buyout. Your domain, contacts, and data are always yours.

Accessibility is built in by default. Every site is made to WCAG 2.1 AA standards, not bolted on at the end. For government, public-sector, and regulated work, we also offer formal Section 508 / WCAG conformance, including testing and documentation, as a scoped add-on. More on accessibility.

Security is built into how we build, not bolted on at the end. Our default architecture is static (no database, no CMS, no plugins, no admin login), so there's far less to attack than a typical WordPress or page-builder site: nothing to SQL-inject, no plugin vulnerabilities, no login to brute-force. When a project genuinely needs a CMS or platform, we scope its security just as deliberately. Every build ships over HTTPS with hardened headers and minimal dependencies. No one can honestly call a site unhackable, and we don't control your hosting, email, or passwords, but a static site is one of the most secure foundations you can launch on. See the full infrastructure behind every build. (We build securely; we don't offer audits, monitoring, or penetration testing.)